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Welcome to the Student Accounts Office

Please visit our office at McDowell Administration Building Room 199 for the following services:

  • Student accounts/Institutional loan billing and payments
  • Refund processing (including financial aid refunds)
  • Mail refunds
  • Direct deposit refunds
  • Collections (past-due accounts)
  • Administration of third-party contracts (scholarships, employers, government agencies)
  • Collections (past due loans)
  • Perkins loan administration
  • Parent/PLUS loan disbursement
  • Employee scholarships
  • Lion Family Scholarships
  • Credit card machine assignment/loan

Questions? Email us!

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Emergency Book Credits for Use at Online Bookstore Only

Spring 2019 book credit application forms are now available.

Please read the information below and use the link below to access the necessary form.

If you are an off-campus student and wish to use emergency book credits to purchase your books and have them shipped directly to you – please read the following:

You are not required to buy your books through the university bookstore; however, at this time, we can only handle emergency book credits through the university bookstore. Books and supplies purchased through the online bookstore at can be paid through emergency book credits and shipped UPS directly to you.

Emergency book credits are available only to students who have pending financial aid awarded through Texas A&M University-Commerce. To be eligible – your financial aid award must show as accepted on our system and the total award amount must be enough to cover all outstanding university charges including this amount of this book credit. Contact the Bursar’s Office as shown below to determine availability dates.

To utilize this option, print out the emergency book credit application using the link provided below. Fill it out, sign it and return the completed form to the University Bursar’s Office. You may request bookstore credit for any amount up to $500 – approved book credit amount cannot exceed the difference between anticipated financial aid and the aggregate of charges due to Texas A&M University-Commerce. Fax the form to 903-468-6048 or mail it to:

Texas A&M University-Commerce
Attn: Bursar’s Office.
P.O. Box 3011
Commerce, TX 75429
We will verify eligibility upon receipt. When you select the emergency book credit payment option, the university bookstore will fax us a copy of your order. The Bursar’s Office will then fax a response to the bookstore that lets them know if you have an approved book credit on file and if so, how much in credit we will authorize. It is our understanding that approved orders will be shipped the same day. You must pay shipping costs – these will be included in the amount of your book credit.

When your financial aid is processed, all university charges, including the amount of emergency book credits, will be deducted from your financial aid award prior to any refund. Please note: emergency book credits represent a loan that you must pay back by the date shown in the form. If your financial is canceled or modified for any reason, so that your emergency book credit is not paid as expected, you must pay the amount due in full by the indicated payment date.

The university Bursar’s Office is not responsible for shipping difficulties, problems with your online book order or any other issue that may result from your online purchase.

Please note: The bookstore has indicated that it will NOT provide cash refunds for books purchased with online book credits. Upon notification from the bookstore regarding credits issued for returns, the Bursar’s Office will reduce the amount of the book credit charge on your account.

Click here for the Spring 2019 book credit application form

Reminder: Book credits are only available to students with pending financial aid.

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