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Stay Updated and Safe

The health and safety of our students, faculty and staff are our top priorities. We are doing everything we can to stay updated and keep our university protected. We encourage you to remain informed and use precaution when traveling.

Update March 28, 2020

To all Members of the Texas A&M University-Commerce Community: The welfare and safety of our community during this time is our primary concern. We are writing to inform you of recent developments relating to COVID-19. Over the past two weeks, President Rudin and other university leaders have communicated warnings and developments daily via mass emails, social media alerts, and a central website dedicated to our response to COVID-19. We continue to work in concert with the guidance and response efforts of the federal government, the state of Texas and local authorities. This one-time communication provides the required warning related to these events. Ongoing updates regarding A&M-Commerce actions in response to the COVID-19 pandemic will be posted on https://new.tamuc.edu/coronavirus/.

The university has been made aware of the first known case of a student living off-campus who has tested positive for COVID-19. This student has not been on campus recently and is following all medical professional recommendations for self-isolation. We take this opportunity to remind our community of important information regarding COVID-19. In an effort to slow the spread of the virus, we are requesting your immediate attention to and compliance with the following health-authority-recommended practices – not only to ensure your own well-being but the well-being of others:

  • Engage in social distancing of six or more feet.
  • Stay home when ill or if other family members are ill.
  • Leverage telework options.
  • Avoid close contact with people who are sick.
  • Wash your hands often with soap and water for at least 20 seconds. If soap and water are not available, use an alcohol-based hand sanitizer.
  • Avoid touching your face, eyes, nose, and mouth with unwashed hands.
  • Cover your cough or sneeze with a tissue, then throw the tissue in the trash.
  • Clean and disinfect frequently touched objects and surfaces.
  • Watch for cough, troubled breathing, or other signs of respiratory infection.
  • Monitor temperature for a fever above 100.4 degrees F (38 degrees C). As stated above, A&M-Commerce will provide regular updates regarding our response to COVID-19 and will be posted onhttps://new.tamuc.edu/coronavirus/.

Dr. Rudin on Online Classes

Dr. Rudin on Graduation

Dr. Rudin thanks the Lion community

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Access all your classes from home

All classes, including face-to-face, blended, and fully online courses can be accessed from our Online Learning Management System using your CWID and password. For additional information regarding accessing myLeo Online, please consult our FAQ.

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Working from home

Access the information and resources you need while working remotely. Our Center for IT Excellence is here to support your technology needs.

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Tabs :: Coronavirus

Room and board rebates

Texas A&M-Commerce remains committed to keeping our university open for all students who wish to be here in order to provide a safe environment to continue your education online but also to have the services you need for success, including housing, food services, medical care and internet access. However, we realize that some students may decide that the best choice for your family is to return home for the remainder of the spring semester.

The university will continue to keep residence halls open for students who decide to remain on our campus. Those students who reside in the campus residence halls and choose to move-out prior to the end of the Spring semester and seek a rebate can do so at this time. Students who have prepaid for housing and dining costs and choose to move out will need to complete the Spring 2020 Credit Form and will receive a prorated credit as of March 25, 2020 or the date they choose to move-out if after March 25, for unused housing and dining services between March 25, 2020 and May 8, 2020. Students who are on a room and/or board scholarship or whose room and board is paid for by the university (Honors College, Intercollegiate Athletics, Band, Music, third-party, resident assistant, RLL staff, etc.) are not eligible for this rebate, these rebates will be credited back to the awarding department — not to the student’s account. If you have any questions, please contact your awarding department directly.

For those eligible students who complete the Spring 2020 Credit Form, a credit of the unused portion of housing and dining services, at the option of the student, will be credited to the student’s account for either the Spring 2020 or Fall 2020 academic semester. Those housing students that choose a Fall 2020 academic semester credit will also be awarded a $500 university scholarship to be applied to their account in the Fall of 2020. Refunds that students receive will be subject to the student’s account balance after the credit is applied taking into account financial aid received, and any outstanding balance owed to the university. For example, a student who receives a $1,000 prorated refund and has a balance owed of $500 on their student account will only receive a refund for $500. Students are asked to consult the university financial aid office, as these credits may have an impact on financial aid eligibility. Please see the TAMUC Spring 2020 Room and Board Rebate Process Flow Chart.

In order to apply for the credit, students will need to complete the Spring 2020 Credit Form online in their MyLEO Housing Portal and schedule a move-out date. Applications will not be processed and prorated credits will not be applied for move-outs after April 26, 2020 and all students will be required to move personal belongings out of the residence halls by the close of the Spring academic semester on May 8. To meet CDC guidelines and maintain social distancing, student move outs will be coordinated by a scheduling system facilitated by residential life staff. Students who only have a dining contract will also need to submit the Spring 2020 Credit Form online in their MyLEO Housing Portal, indicating their intent to not return to campus. Those students will also receive a prorated credit as described above that will be applied to the Spring 2020 semester and will not be eligible for the $500 credit in the Fall 2020 semester. Please refer to the Spring Residential Living and Learning Rebate Frequently Asked Questions for additional guidance. Students that have questions can email roomandboa[email protected].

Rebate process

Room-and-Board-Rebate-1

Below are some FAQs regarding the rebate process.

Room and board rebate FAQs

Will this credit impact my financial aid?

Credits to students’ accounts during any semester could have an impact on financial aid eligibility. Therefore, students are encouraged to consult the university financial aid office when determining if they should petition for the credits or how to apply them to your account.

Do you find this helpful? Yes No

Will the university assist with my move out and provide move out equipment?

No, because of the preservation and social distancing and the inability to ensure that equipment is properly sanitized for the safety of the community, university staff and equipment are not available to assist with move out.

Do you find this helpful? Yes No

Will I need to clean my room before I check out?

Furniture will need to be moved to its original location, place all trash in dumpsters, and clean to the best of your ability given each student will only have a limited amount of time to move out based on the move out schedule.

Do you find this helpful? Yes No

When will I receive my credit?

Credits will be processed by the university as soon as possible after move-out is complete. If credits result in a rebate being owed to the student, those rebates will be processed per university policy.

Do you find this helpful? Yes No

When can I move out and is move out affected by the current shelter in place?

You need to schedule a move-out date using the links below. Move out dates will be scheduled in order to ensure that the university is protecting the health and safety of our staff and students by preserving social distancing. We realize that move-outs may occur over a period of time and some students can need additional time to move out because of family and travel situations.

The deadline for move out for students remaining in the residence halls for the Spring semester is May 8. Once a student has completed the 2020 Request for Credit Form and the credits have been processed, their access to the residence halls will be restricted. The shelter in place or stay at home order does not apply to move out as this is interpreted as moving of essential living items.

Move-Out Sign-Up

Whitley Hall

Smith Hall

F-Halls

Pride Rock

Phase 2

Phase 3

New Pride Apts

West & Family Apts

Do you find this helpful? Yes No

Since I won’t be using my dorm room and meal plan, will I be reimbursed?

Those students who reside in the campus residence halls and choose to move-out and seek reimbursement can do so at this time. Students who have prepaid for housing and dining costs and choose to move out will need to complete the Spring 2020 Credit Form in their MyLEO Housing Portal and will receive a prorated credit as of March 25, 2020, or the date they choose to move-out if after March 25, for unused housing and dining services between March 25, 2020 and May 8, 2020.

Students who are on a room and/or board scholarship, or whose room and board is paid for by the university (Honors College, Intercollegiate Athletics, Band, Music, third-party, resident assistant, RLL staff, etc.), are not eligible for this rebate, these refunds will be credited back to the awarding department — not to the student’s account. If you have any questions, please contact your awarding department directly.

Do you find this helpful? Yes No

In what semester will I receive my credit for my housing and meal plan that was not used?

As part of the 2020 Request for Credit Form, students will be able to request the credit to be applied to their Spring 2020 account balance or their Fall 2020 account balance. Those housing students that elect to apply the credit to their Fall 2020 account balance will also be awarded a $500 scholarship, to be applied to their Fall 2020 account, in order to assist them in continuing their studies at the university.

Do you find this helpful? Yes No

I want to remain in the residence halls until the end of the semester. What do I do?

The University will continue to keep residence halls open for students who decide to remain on our campus. Please complete the Spring 2020 Credit Form online in your MyLEO Housing Portal and indicate that you will be remaining in the hall. Youwill be notified at the end of the semester if move out processes are altered based on the requirement of social distancing.

Do you find this helpful? Yes No

I still have questions about housing and meal plan rebate. Is there someone I can reach out to?

Students who have questions can email [email protected].

Do you find this helpful? Yes No

I received a partial scholarship for room and/or board, will I still receive a credit if I move out and/or cancel my meal plan?

Yes. Your prorated credit will be adjusted based on the percentage that your scholarship paid for room and/or board.

Do you find this helpful? Yes No

I moved out prior to March 25, 2020. Will I get a credit for these days as well?

Because this is an exception to the university move out policy and in order to ensure that credits are applied equally to students, the university has decided to start the proration period on March 25, 2020. However, the university has extended this to May 8, the last day of the semester, even though most students do not traditionally stay in the residence halls that long.

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I have already moved all of my personal items out of my residence hall. Do I still have to complete the application for credit and schedule a move out date?

Yes, you still need to complete the 2020 Request for Credit Form online in your MyLEO Housing Portal, (Additional instructions in Application).

Do you find this helpful? Yes No

I have a meal plan. Can I keep it, as I will be using it for the remainder of the semester?

No action is required at this time. Please continue to communicate any issues that you might have with dining services.

Do you find this helpful? Yes No

I do not live in the residence halls, but I have a commuter meal plan. Can I still get a prorated credit?

Students who do not have on-campus housing but have a dining contract will also need to submit the 2020 Request for Credit Form online in their MyLEO Housing Portal, indicating their intent to not return to campus. Those students will also receive a prorated credit based on the same process for housing students.

Do you find this helpful? Yes No

I am no longer living on campus, but all of my personal items are still in my residence hall. What do I do to get the credit and move out?

You need to complete the 2020 Request for Credit Form online in your MyLEO Housing Portal and schedule a move-out date using the links below.

Move-Out Sign-Up

Whitley Hall

Smith Hall

F-Halls

Pride Rock

Phase 2

Phase 3

New Pride Apts

West & Family Apts

Do you find this helpful? Yes No

I am moving out of housing and I have a Post Office Box on Campus. What do I do to ensure that my mail gets forwarded?

For the students that are moving out of the dorms. If you have a P.O. Box you need to go by the post office on campus to close your box and pick up any mail are packages you have in your box and make arrangements to have your mail forwarded. RLL staff cannot make this request as the P.O. Box owner has to do so.

Do you find this helpful? Yes No

I am graduating or won’t be returning to the university. Why can’t I just get a cash refund instead of credits to my balance?

Potential refunds that students receive will be subject to a student’s account balance after the credit is applied taking into account financial aid received, and any outstanding balance owed to the university. Students are asked to consult the university financial aid office, as these credits may have an impact on financial aid eligibility.

Do you find this helpful? Yes No

I am an Honors College student or a student that received a scholarship (Athletics, Music, Band, etc.) or grant that paid for my housing and/or meal plan. Will I receive the credit?

Any students who are on a room and/or board scholarship, or whose room and board is paid for by the university (Honors College, Intercollegiate Athletics, Band, Music, third-party, resident assistant, RLL staff, etc.), are not eligible for this rebate. These refunds will be credited back to the awarding department — not to the student’s account. If you have any questions, please contact your awarding department directly.

Do you find this helpful? Yes No

I am a PSA student or will be transferring to another university and will not be at TAMUC in the Fall. Am I still eligible for the credit if I move out or cancel my meal plan?

Yes, everyone who completes the 2020 Spring Credit form online will receive the credit. Those students who are not returning to the university in the Fall must choose to receive a credit in the Spring 2020 semester in order for the credit to be applied to their account.

Do you find this helpful? Yes No

How will my installment plan be affected by a room and/or board credit that I choose to apply to the Spring 2020 semester, given that the April due date is coming up? Do I need to still pay the entire payment and then wait to be reimbursed?

The university has made the decision that students will not be dropped if they miss the installment payment in April and the university will waive late fees for the remainder of the semester. Students can go ahead and make their payment if they wish but it will be OK if they want to wait and let their account adjust for any housing and/or meal plan credit that are posted to their account.

Do you find this helpful? Yes No

How much is my credit going to be?

Each student’s credit will be different based on the semester housing and meal plan options that the student chose at the beginning of the semester, and the date of move-out no earlier than March 25, 2020. The proration will be based on a daily rate calculation for both housing and meal services.

Do you find this helpful? Yes No

How do I request a housing or meal plan credit?

In order to apply for the credit, students will need to complete the Spring 2020 Credit Form online in their MyLEO Housing Portal and schedule a move-out date using the links below. Applications will not be processed and prorated credits will not be applied for move-outs after April 26, 2020 and all students will be required to move personal belongings out of the residence halls by the close of the Spring academic semester on May 8. To meet CDC guidelines and maintain social distancing, student move outs will be coordinated by a scheduling system facilitated by residential life staff.

Move-Out Sign-Up

Whitley Hall

Smith Hall

F-Halls

Pride Rock

Phase 2

Phase 3

New Pride Apts

West & Family Apts

Prairie Crossing Apts

Do you find this helpful? Yes No

Can I make arrangements for a family member or friend to pack up and take my things if I can’t come back to campus?

Yes. You need to schedule a move-out date using the links below, include the name and phone number of the family member/ friend who will be moving your things for you in the “Notes” section of the form, and provide that person with your hard key (if you have one) to turn in at the front desk area for your residential community once the move out process is completed. Once your family member or friend has completed the move out process, you will need to go back into the 2020 Request for Credit Form and indicate you have completed move out. That will serve as confirmation of your check out.

It is important that anyone moving your belongings understands the requirements of the move out process as well as policies for the campus community. Any failure to follow the outlined process and/ or TAMUC policies may result in a suspension of your move out process and potentially additional action. Move out dates will be scheduled in order to ensure that the university is protecting the health and safety of our staff and students by preserving social distancing. We realize that move-outs may occur over a period of time and some students can need additional time to move out because of family and travel situations. The deadline for move out for students remaining in the residence halls for the Spring semester is May 8. Once a student has completed the 2020 Request for Credit Form and the credits have been processed, their access to the residence halls will be restricted. The shelter in place or stay at home order does not apply to move out as this is interpreted as moving of essential living items.

Move-Out Sign-Up

Whitley Hall

Smith Hall

F-Halls

Pride Rock

Phase 2

Phase 3

New Pride Apts

West & Family Apts

Prairie Crossing Apts

Do you find this helpful? Yes No

Can I just get a cash refund instead of a credit to my university account balance?

Potential refunds that students receive will be subject to a student’s account balance after the credit is applied taking into account financial aid received, and any outstanding balance owed to the university. Students are asked to consult the university financial aid office, as these credits may have an impact on financial aid eligibility.

Do you find this helpful? Yes No
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Recent FAQs

Important Info

Will the Counseling Center be open during this time?

As the current pandemic related to the Coronavirus (COVID-19) continues to evolve, the Counseling Center is here for you. These are unprecedented times and there is ample anxiety and concern over this rapidly changing illness. The Counseling Center is currently open and utilizing distance counseling for clients for all services including crisis triage, drop-in hours, psychiatric evaluation and regular counseling appointments. If you are a current client, you and your provider will work out your appointment schedule. If you are a new client, you can schedule an online intake appointment by calling the Counseling Center at 903.886.5145.

The Counseling Center uses a HIPAA compliant platform to provide distance counseling and the Counseling Center staff has received the required additional training to be able to provide distance counseling within the State of Texas. Laws governing licensed clinical professionals prohibit the delivery of services outside of Texas. Watch this space as well as the Counseling Center website www.tamuc.edu/counsel for more information related to current services or distance counseling.

Do you find this helpful? Yes No

Will the campus shuttle continue its service during the COVID-19 shutdown?

Yes. We will operate between the hours of 8 a.m. and 5 p.m. The route will include the student center, rec center, student housing and Walmart. More shuttle service has been added to keep the number of riders per trip consistent with the CDC guidelines.

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Will all campus tours be canceled?

The ability to request a campus tour or group visit have both been postponed until further notice. We encourage prospective students interested in visiting on an individual basis to contact us via:[email protected]

Additional virtual visit options are being explored and will be posted to our website: https://new.tamuc.edu/admissions/visit/

Do you find this helpful? Yes No

Where do I go if I require tutoring?

The Academic Success Center has created a program to provide tutoring virtually, by appointment. The tutors will not have any access to your courses, but can send out links to students who can join their tutoring session.

To access:

  • Go to EAB, (in the My Leo app). On the student home page, click “Get Assistance” on the blue bar on the right side.
  • You will need to indicate for which course, what time and what date you are requesting for tutoring.
  • A tutor will then get the meeting set up through the YouSeeU-Virtual Classroom, and then send a URL to you.

The ASC also offers another online system available to undergraduate students. If students need more time, they can email [email protected]

Do you find this helpful? Yes No

Where do I go if I have a non-course-specific question?

The FAQs in this section come from questions asked by students and parents. If you have additional questions that are non-course-specific, please email those to [email protected]. For questions that are course-specific, please contact the instructor directly for guidance.

Do you find this helpful? Yes No

Where do I go for official university information regarding updates on the situation?

Official university information will be posted at tamuc.edu in the “Stay Healthy Lions!” section. Please rely on this site as the official word coming from A&M-Commerce, and no other sources.

Do you find this helpful? Yes No

When will registration begin for the fall semester?

Registration will begin as scheduled by classification on Monday, March 23, 2020. The registration schedule is located here.

Do you find this helpful? Yes No

When will I hear from my professor about my courses? what am I supposed to be doing?

All instructors are being asked to contact their students as soon as possible. Instructors will communicate to their students their plan (i.e., specific tasks, tools, timing, etc.) for moving their face-to-face courses fully online.

Do you find this helpful? Yes No

When is the drop/withdrawal date for the spring 2020 semester?

The Spring 2020 drop date has been extended until April 17. The withdrawal date is April 17 as well. A “drop” is dropping one or more courses and remaining enrolled. A withdrawal is dropping all of your courses. Please contact the Registrar’s Office at [email protected] for additional information or access the following link if you are unable to drop online. For more information, click here.

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What is the decision regarding the spring commencement ceremony?

To mitigate the risk of large-group gatherings for the foreseeable future, we are carefully following the advice of health officials regarding the current global health crisis.

Currently, the Centers for Disease Control recommends canceling large-group events as they can contribute to the spread of COVID-19. In addition, we have received guidance from The Texas A&M University System requesting that all campuses postpone events with more than 250 people, including commencement ceremonies, through May 31, 2020.

For these reasons, A&M-Commerce has made the difficult decision to postpone its Spring 2020 commencement ceremonies scheduled for Friday, May 8 and Saturday, May 9, 2020. These ceremonies will be rescheduled for December 2020. Please note that students who have met the requirements for graduation will receive their diplomas from the Registrar’s Office after final grades are posted for the Spring 2020 semester.

We know commencement is an important event for you and your families, and we want to assure you that commencements scheduled for Friday, May 8 and Saturday, May 9, 2020 will be rescheduled for December 2020. We take great pride in our commencement traditions, and we don’t want you to miss out on the opportunity to celebrate your accomplishments with family, friends, fellow students, faculty, and staff of the university.

However, in light of the COVID-19 pandemic, we must prioritize the health and safety of every individual who may be negatively impacted by a large-group gathering, especially higher-risk family members and friends.

If you have any questions, please contact Linda King at [email protected].Thank you for your understanding.

Do you find this helpful? Yes No

What is TAMUC going to do for students that work in departments that are going to be open while the campus has moved to an all online platform?

Student employment will continue during this time when all classes are transitioned to online. We understand the employment needs that many of our students have and will ensure that currently employed students who are able and can work will have the opportunity to do so. We are asking student workers to communicate with their supervisors in regards to any necessary adjustments in work schedules due to the change to online classes.

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What if I decide to stay home and not come back to my residence hall room?

Please contact your Community Director if you live on campus and will not be returning.

Do you find this helpful? Yes No

What do I do if I’m having an issue with an online course?

Dr. John Humphreys, provost of A&M-Commerce, wants to reassure all students that “you are not alone; we are here to help you succeed with your online courses.” He asks that if you have any concerns, first speak to your instructor, and if your concerns are not resolved, email him at [email protected].

Do you find this helpful? Yes No

What Campus Recreation programs and services are available at the Morris Recreation Center?

Due to Governor Abbott’s declaration that all gyms need to close through April 3, the Morris Recreation Center is closing until further notice on Thursday, March 19 at 11 p.m. In addition, the Outdoor Adventure Center will close on Thursday, March 19 at 7 p.m. We will notify you when we can reopen these facilities. We are working on virtual resources so you can stay active and live well.

Do you find this helpful? Yes No

Since I won’t be using my dorm room and using my meal plan, will I be reimbursed?

We will continue to keep the residence halls open for those students who opt to remain on campus. We are working on a process for students who choose to move out to receive a credit for unused housing and dining services as of a specified date. Information regarding this process, including how to request a credit and move-out procedures, will be communicated as soon as possible.

Do you find this helpful? Yes No

Part of my class is lab-based, how will I complete the lab work?

Departments and instructors have set up alternative methods of doing lab, based on best practices available. Professors have reached out to students about the plan for course labs. Students who have access to their courses in D2L should have access to their course labs.

Students lacking access or experiencing technical issues with their course labs need to alert their professors. The professor, in turn, will work with the Office of Academic Technology and other partners to assist the student to regain access.

For labs that require specialized software or other resources, with department approval, students can use the lab facilities individually, or in small groups, if they are not exhibiting any symptoms or signs of COVIC-19 and observe all CDC hygiene protocols.

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Is the Lion Food Pantry still open? If so, have their services changed?

As you may know, many food pantries are struggling to keep up with the increased demand resulting from COVID-19. The Lion Food Pantry is experiencing the same limited resources and will not be distributing food at this time. This is only temporary and will be resolved as soon as stores restock their shelves.

With that said, we are grateful to have a fantastic community resource for you to utilize. The Commerce Food Pantry will be offering curbside pick-up on Thursday from 2 p.m. to 4 p.m. at 1216 Monroe St., Commerce, Texas. Please remain in your vehicle and the volunteers will come to you. Accommodations will be made to those who are walking or on bikes. Their phone number is 903-886-3783.

If you are experiencing a food emergency or need additional community resource information, please email [email protected]. A member of the Student Case Management Team will follow-up with you to assess your needs and help determine what resources may be beneficial. If you do not live in Commerce or Hunt County, please email us and we will give you resource information specific to your county/city of residence.

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If I have other questions about accessing online courses, where do I go for additional information?

Please consult our D2L FAQ here

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If classes are going to be online only, will this impact my veteran’s housing benefits?

We do not anticipate that veteran housing benefits will be impacted as this change to online classes is due to mitigating circumstances. The university will work with our veteran students in order to work through any issues that may arise from this change in course delivery.

Do you find this helpful? Yes No

I’m having an issue with my online class, who do I contact?

For 24-7 assistance with online classes in the myLeo Online LMS, please contact the D2L Brightspace HelpDesk, by calling (toll-free) 1-877-325-7778. For additional after-hours support options regarding the LMS, please consult https://community.brightspace.com/support/s/contactsupport

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I’m an international student, how does switching to online instruction affect my immigration status?

U.S. universities received guidance from the Department of Homeland Security that allows students to continue this semester’s courses online without jeopardizing their immigration status. This means that you must continue to be enrolled full-time and be making normal progress toward the degree. Regardless of where you are participating in online classes, your immigration status will remain active. Please note that this is a temporary accommodation in place until this health crisis ends and in-person classes resume.

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I have questions about self-isolation and novel coronavirus (COVID-19), where should I go?

Our website—tamuc.edu—under “Stay Healthy Lions!” has a great deal of information pertaining to COVID-19. The Centers for Disease Control and Prevention is also an excellent source.

Do you find this helpful? Yes No

I have a specific question about the novel coronavirus (COVID-19), is there someone on campus I can contact?

Yes, an email address and phone line have also been established to answer questions regarding the COVID-19. Reach out with your questions at either [email protected] or at 903.468.3091

Do you find this helpful? Yes No

I don’t have an internet connection at my house, what should I do to access online classes?

Please let your professor know of any connection limitations you have, and we will make every effort to provide mobile-friendly access to your course work. Also, as long as the university remains open, students will have access to PCs in computer labs and the library. Students can use facilities individually, or in groups of 10 or less, if they are not exhibiting any symptoms or signs of COVID-19 and observe all CDC hygiene protocols.

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I don’t have a computer at home to use for online classes, what should I do?

As long as the university remains open, students will have access to PCs in computer labs and the library. Students can use facilities individually, or in groups of 10 or less, if they are not exhibiting any symptoms or signs of COVID-19 and observe all CDC hygiene protocols.

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How long will classes remain in an online-only format?

Per Dr. Rudin’s letter on March 25, classes will remain online-only for the remainder of the Spring 2020 semester.

Do you find this helpful? Yes No

How can I access my online courses?

Online courses can be accessed from our myLeo Online LMS at https://tamuc.brightspace.com using your CWID and password.

Do you find this helpful? Yes No

Can I be tested for the COVID-19 by the Student Health Services on campus?

No. For information about testing, you should call your doctor.

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As a music major, how will I do my juried performance?

Music faculty teaching applied lessons will continue teaching lessons for the duration of the fully online period, likely by Zoom, Skype, or similar format. Should the need arise, end of semester juries may be handled the same manner. Please stay in contact with your studio instructor for the latest information.

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Are the dining services still serving food, and have their hours changed?

Gov. Abbott announced that all dine-in restaurant locations would be required to only serve to-go. This order includes dining services in the Lion’s Mane Cafe. We are committed to feeding our students and faculty and will begin serving to-go meals from the Lion’s Lair.

Mealtimes will continue to be as follows: M-F Breakfast 7A-10A, Lunch 11A-2P, Dinner 3P-7P Sat-Sun Brunch 11A-2P, Dinner 3P-7P. Each meal will have an entree, sides, salad, dessert, fresh fruit and beverage. Daily menus will be posted on our website tamuccampusdining.sodexomyway.com. The number of customers permitted entry into the Lair at a single time will be limited as we make every effort to keep you and our staff safe and healthy. Please reach out to us by phone at 903.468.4890 or email at [email protected] with any questions or concerns.

All retail food options will be closed as we focus to serve 3 hot meals to each of our meal plan holders and essential personnel. Your patience and understanding is greatly appreciated during this difficult time.

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Are events canceled until the end of March or for the rest of the semester?

In a letter from Dr. Mark Rudin, president of Texas A&M University-Commerce, he stated that all campus events are postponed until further notice, including the May 2020 graduation ceremonies.

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Are all intramural events canceled?

Yes, all intramural sporting events are canceled until further notice.

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Are all intercollegiate sporting events canceled?

With the direction from the NCAA and the Lone Star Conference, all A&M-Commerce intercollegiate athletics events are canceled through the remainder of the spring semester.

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Attending Classes Online FAQ

Attending Classes Online

Why is my course not showing in myLeo Online?

  1. Make sure you are registered for the course. Login to myLeo and check Your Schedule Detail under the Registration Menu.
  2. If you are registered and your course is not showing up under the MeLeo Online (D2L Brightspace) widget, please email [email protected] with your CWID and the course you are registered for.
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What should I do if I’m experiencing issues with YouSeeU-Virtual Class?

  1. Be sure you’re using a recommended browser – either Google Chrome or Mozilla Firefox.
  2. Check the Basic System Requirements
  3. If you’re still having issues, call D2L Brightspace support at 1-877-325-7778.
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What should I do if I’m experiencing issues with myLeo Online?

Go to the D2L support page and click “Contact Support”. From here you can call, email, or chat with a support expert 24 hours a day.

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What do I do if I’m kicked out of an online exam?

  1. Contact your professor immediately and let them know what happened.
  2. Attempt to re-enter the quiz or exam in myleo online (D2L Brightspace).
  3. If this is unsuccessful, call D2L Brightspace Support at 877.325.7778.

Do you find this helpful? Yes No

What are the myLeo Online (D2L Brightspace) platform requirements?

  1. Recommended browsers are Google Chrome and Mozilla Firefox.
  2. Keep your browser updated if possible.
  3. On this page there is a word document called “Platform_Requirements.doc”. Click it for more information
Do you find this helpful? Yes No

I forgot my CWID and password. What do I do?

Don’t fret! Recovering your password is simple.

  1. There are two links out to the side of the CWID and Password entry fields that say “Forgot your password?” and “Forgot your CWID?” Use these to recover your log-in information.
  2. If you have any difficulty accessing the myLeo Portal, email IT Support or call 903.468.6000.
Screen-Shot-2020-03-13-at-4.31.52-PM
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How do I access my classes online courses?

Using myLeo

  • Login to myLeo
    • Using CWID and password for students;
    • Use lastname/firstname and password for faculty. (AD credentials)
  • Navigate to “Apps” and select the myLeo Online (D2L Brightspace) icon

Direct Access

  1. Login to the Learning Management System
    1. Using CWID and password for students;
    2. Use lastname/firstname and password for faculty. (AD credentials)
  2. Scroll down to the middle of the page to find the My Courses widget.
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FAQs :: Coronavirus

Staying Healthy

What is COVID-19 and how does it spread?

COVID-19 is an infectious disease caused by the most recently discovered coronavirus, which can cause illness in humans and animals. Those who have become sick are reported to develop cough, fever, breathing difficulties and tiredness. In severe cases, organ failure has been reported.

  • What experts know about COVID-19, a relatively new virus, is largely based on what is known about similar coronaviruses. The World Health Organization named this illness “coronavirus disease 2019” (abbreviated COVID-19).
  • Person-to-person: The CDC says that the virus is spread mainly from person-to-person, which means those who are in close contact with one another, and/or through respiratory droplets produced when an infected person coughs or sneezes. Those droplets can land in the mouths or noses of people who are nearby and possibly be inhaled into the lungs.
  • CDC officials say that it is possible a person can contract COVID-19 by touching a surface or an object that has the virus on it, and then touching their own mouth, nose or eyes, but they said this is not thought to be the main way the virus spreads.
Do you find this helpful? Yes No

What is A&M-Commerce doing?

Texas A&M University-Commerce leadership is meeting regularly to discuss and review the rapidly evolving situation regarding the spread of the coronavirus, now known as COVID-19.

The university is coordinating with the Texas A&M University System and other intuitions of higher education to ensure that issues related to campus communities are appropriately addressed. We would like to remind the community to practice good hygiene to lower the risk of becoming ill.

The university will continue to address questions and concerns through its various social media platforms, as well as the university website.

An email address and phone line have also been established to answer questions regarding the Coronavirus. Reach out with your questions at either [email protected] or at 903.468.3091

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What if my roommate has a cough?

It is important to remember that this is cold and flu season, and regardless of an individual’s travel history, coughs and other upper-respiratory symptoms are much more likely to be signs of a bad cold or seasonal influenza than the new coronavirus. You can protect yourself in the same ways you would normally do to avoid getting sick:

  • Clean your hands, and remind others to do the same. Wash your hands for 20 seconds frequently and thoroughly with soap and warm water, or use an alcohol-based hand sanitizer.
  • Don’t share towels. Use paper towels after washing your hands, or use a cloth towel that isn’t shared with anyone else.
  • Clean common surfaces. Use a standard household disinfectant, and wash your hands after cleaning the area.
  • Avoid touching your eyes, nose and mouth.
  • Stay home when you are sick and avoid close contact with those who are sick.
Do you find this helpful? Yes No

What does it mean to self-monitor?

According to the CDC, self-monitoring means people should monitor themselves for fever by taking their temperatures twice a day and remain alert for a cough or difficulty breathing. If you feel feverish or develop measured fever, cough, or difficulty breathing during the self-monitoring period, you should self-isolate, limit contact with others, and seek advice by telephone from a healthcare provider.

Do you find this helpful? Yes No

What does it mean to self-isolate?

If you are not experiencing any symptoms of COVID-19 and are asked to self-isolate after returning from a country listed on the CDC’s COVID-19 travel advisories page as Level 3, you should stay off-campus and remain home.

Do not go to campus including work, residence halls and apartments, classes, athletic events or other social gatherings until 14 days after leaving the Level 3 country in question. Likewise, avoid public places and gatherings in the community.

Please contact your Community Director if you live on campus and will not be returning due to the requirement of self-isolation.

Please follow these guidelines for self-isolation:

  • Report any symptoms of COVID-19 immediately to your medical provider – preferably by calling to get advice and instructions.
  • Stay in your room or apartment. Do not go to work, classes, athletic events, or other social or religious gatherings until 14 days after your return to the United States from the country in question.
  • Limit contact as much as possible. This also means limiting close contact with others including persons living in your residence.
  • Wash your hands with soap and water, or use alcohol-based hand rubs after coughing or sneezing or throwing a used tissue in the garbage.
  • Avoid sharing household items. Do not share drinking glasses, towels, eating utensils, bedding, or any other items until you are no longer asked to self-isolate.
  • Keep your surroundings clean. While the virus is not spread very well from contact with soiled household surfaces, try to clean surfaces that you share with others, such as doorknobs, telephones, and bathroom surfaces (or any other object that you sneeze or cough on), with a standard household disinfectant wipe. Wash your hands after cleaning the area.
  • Monitor yourself for symptoms at least daily including measuring your temperature. Any symptoms of COVID-19 should be reported to your physician. To download the CDC Check and Report Every Day (CARE) Booklet which helps you understand how to self-monitor your health and how to check your symptoms daily visit: https://www.cdc.gov/coronavirus/2019-ncov/downloads/COVID-19_CAREKit_ENG.pdf
  • Cover coughs and sneezes with your upper sleeve or a tissue. Never cough in the direction of someone else.
Do you find this helpful? Yes No

Is there a vaccine, drug or treatment for COVID-19?

Medical experts across the globe are rushing to find a cure. However, there is not one at this time. The disease is viral, which means antibiotics will not help; the antiviral drugs that work against the flu do not work against coronavirus. Those with a weak immune system and those who already are sick are urged to be especially cautious.

Do you find this helpful? Yes No

Where should I go to get accurate information on COVID-19?

Keep checking the university’s COVID-19 webpage https://new.tamuc.edu/coronavirus/

as well as the following:

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What should I do if I feel ill?

  • If you are feeling ill, make an appointment with your healthcare provider.
  • Please do not show up at a clinic, urgent care or other healthcare facilities without calling first. Your provider may need to take special measures to protect other people in the clinic. Telemedicine may also be available, enabling you to consult a provider from home.
  • Check with your health insurance provider. If you have symptoms such as a cough, fever, or other respiratory problems, contact your primary care doctor first.
  • Do not go to an emergency room. Emergency rooms need to be able to serve those with the most critical needs.
  • Practice social distancing. Stay indoors and avoid contact with others, just as you would with the flu. Those with contagious diseases should stay home from work or school until they are well. People with fever, cough and respiratory issues should seek immediate medical attention.
Do you find this helpful? Yes No

What is the risk for developing the coronavirus in Texas?

The Texas Health and Human Services said the risk for all Texans, including those in Commerce, remains low. Continue to avoid close contact with people who are sick; avoid touching your eyes, nose and mouth; stay home when you are sick; cover your cough or sneeze with a tissue, then throw the tissue in the trash; avoid shaking hands; clean and disinfect frequently touched objects and surfaces using a regular household cleaning spray or wipe.

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What countries are at-risk with COVID-19?

The CDC has established geographic risk-stratification criteria for the purpose of issuing travel health notices for countries with COVID-19 transmission and guiding public health management decisions for people with potential travel-related exposures to COVID-19. A number of factors inform the geographic risk stratification, including size, geographic distribution and epidemiology of the outbreak. View a risk assessment map.

For up-to-date health notices, visit the CDC and U.S. State Department websites.

Do you find this helpful? Yes No

Should I wear a mask?

The WHO suggests people with no respiratory symptoms, such as a cough, do not need to wear a medical mask, but those who do have symptoms of COVID-19 and those caring for individuals who have symptoms (coughing, sneezing) should wear a mask.

Do you find this helpful? Yes No

How can I protect myself from the virus?

Stay educated on the disease by reading the CDC website. Most people who become infected experience a mild illness and recover, but it can be more severe for others.

Take care of yourself by doing the following:

  • Stay home if you don’t feel well. If you have a fever, cough and difficulty breathing, seek medical attention and call ahead to the medical office.
  • Regularly and thoroughly wash your hands with soap and water for 20 seconds, or use an alcohol-based hand rub. This helps kill viruses that might be on your hand.
  • Stay at least three feet away from someone who is coughing or sneezing.
  • Avoid touching your eyes, nose and mouth. Once contaminated, hands can transfer the virus to your eyes, nose or mouth.
  • Follow good respiratory hygiene, which means covering your mouth and nose with your bent elbow or a tissue when you cough or sneeze. Dispose of the tissue immediately.
Do you find this helpful? Yes No

Behaviors of Bias

Be aware that concern around this emerging issue can lead to stigma and bias.

  • Coronavirus doesn’t recognize race, nationality or ethnicity.
  • Wearing a medical mask does not mean that a person is ill.
Do you find this helpful? Yes No

Travel

Where should I avoid travel?

The CDC provides travel notices and makes recommendations on postponing or canceling travel. These are called travel notices and are based on an assessment of the potential health risks involved with traveling to a certain area. A list of destinations with travel notices is available on the CDC website travel page.

  • Warning Level 3: CDC recommends travelers avoid all nonessential travel to destinations with level 3 travel notices because of the risk of getting COVID-19.
  • Alert Level 2: Because COVID-19 can be more serious in older adults and those with chronic medical conditions, people in these groups should talk to a healthcare provider and consider postponing travel to destinations with level 2 travel notices.
  • Watch Level 1: CDC does not recommend canceling or postponing travel to destinations with level 1 travel notices because the risk of COVID-19 is thought to be low. If you travel, take the following routine precautions:
    • Avoid contact with sick people.
    • Avoid touching your eyes, nose, or mouth with unwashed hands. Clean your hands often by washing them with soap and water for at least 20 seconds or using an alcohol-based hand sanitizer that contains 60%–95% alcohol. Soap and water should be used if hands are visibly dirty.
    • It is especially important to clean hands after going to the bathroom; before eating; and after coughing, sneezing or blowing your nose.
Do you find this helpful? Yes No

What if I return from travel and I am feeling ill?

If you were in a location with a COVID-19 outbreak and have felt sick with fever, a cough or difficulty breathing, within 14 days after you left, you should do the following:

  • Seek medical advice – Call ahead before you go to a doctor’s office or emergency room. Tell them about your recent travel and your symptoms.
  • Avoid contact with others.
  • Do not travel on public transportation while sick.
  • Cover your mouth and nose with a tissue or your sleeve (not your hands) when coughing or sneezing.
  • Wash hands often with soap and water for at least 20 seconds to avoid spreading the virus to others.
  • Wash your hands with soap and water immediately after coughing, sneezing or blowing your nose.
  • If soap and water are not readily available, you can use an alcohol-based hand sanitizer that contains 60 percent to 95 percent alcohol. Always wash hands with soap and water if hands are visibly dirty.
  • Employees must notify their supervisor immediately.
Do you find this helpful? Yes No

What does it mean to self-monitor?

According to the CDC, self-monitoring means people should monitor themselves for fever by taking their temperatures twice a day and remain alert for a cough or difficulty breathing. If you feel feverish or develop measured fever, cough, or difficulty breathing during the self-monitoring period, you should self-isolate, limit contact with others, and seek advice by telephone from a healthcare provider.

Do you find this helpful? Yes No

What does it mean to self-isolate?

If you are not experiencing any symptoms of COVID-19 and are asked to self-isolate after returning from a country listed on the CDC’s COVID-19 travel advisories page as Level 3, you should stay off-campus and remain home.

Do not go to campus including work, residence halls and apartments, classes, athletic events or other social gatherings until 14 days after leaving the Level 3 country in question. Likewise, avoid public places and gatherings in the community.

Please contact your Community Director if you live on campus and will not be returning due to the requirement of self-isolation.

Please follow these guidelines for self-isolation:

  • Report any symptoms of COVID-19 immediately to your medical provider – preferably by calling to get advice and instructions.
  • Stay in your room or apartment. Do not go to work, classes, athletic events, or other social or religious gatherings until 14 days after your return to the United States from the country in question.
  • Limit contact as much as possible. This also means limiting close contact with others including persons living in your residence.
  • Wash your hands with soap and water, or use alcohol-based hand rubs after coughing or sneezing or throwing a used tissue in the garbage.
  • Avoid sharing household items. Do not share drinking glasses, towels, eating utensils, bedding, or any other items until you are no longer asked to self-isolate.
  • Keep your surroundings clean. While the virus is not spread very well from contact with soiled household surfaces, try to clean surfaces that you share with others, such as doorknobs, telephones, and bathroom surfaces (or any other object that you sneeze or cough on), with a standard household disinfectant wipe. Wash your hands after cleaning the area.
  • Monitor yourself for symptoms at least daily including measuring your temperature. Any symptoms of COVID-19 should be reported to your physician. To download the CDC Check and Report Every Day (CARE) Booklet which helps you understand how to self-monitor your health and how to check your symptoms daily visit: https://www.cdc.gov/coronavirus/2019-ncov/downloads/COVID-19_CAREKit_ENG.pdf
  • Cover coughs and sneezes with your upper sleeve or a tissue. Never cough in the direction of someone else.
Do you find this helpful? Yes No

Coronavirus: What should I do if I return to campus from travel?

Students, faculty and staff who travel internationally — whether for personal or university business — are required to notify the university regarding that travel immediately by contacting [email protected]

INTERNATIONAL TRAVEL TO AIRPORTS SPECIFIED: Any faculty, staff and students returning from international travel on or after March 14 and arriving in-country to clear customs at the Boston (BOS), Miami (MIA), New York City (JFK), Chicago (ORD), San Francisco (SFO), Seattle (SEA), Los Angeles (LAX), Atlanta (ATL), Honolulu (HNL), Newark (EWR), Dallas (DFW), Detroit (DTW) or Washington, D.C. (IAD) international airports should consider themselves as having returned from a Level 3 COVID-19 location and self-isolate for 14 days after their arrival before returning to campus.

ALL OTHER TRAVEL: Domestic travelers through all airports and international travelers from non-level 3 countries arriving at airports other than those listed are required only to self-monitor at this time, for development of COVID-19 symptoms.

According the CDC website, self-monitoring includes taking temperatures twice a day and remain alert for cough or difficulty breathing. If you feel feverish or develop measured fever, cough, or difficulty breathing during the self-monitoring period, you should self-isolate, limit contact with others, and seek advice by telephone from a healthcare provider. Employees must notify their supervisor immediately.

Do you find this helpful? Yes No

Coronavirus: What countries are at-risk with COVID-19?

The CDC has established geographic risk-stratification criteria for the purpose of issuing travel health notices for countries with COVID-19 transmission and guiding public health management decisions for people with potential travel-related exposures to COVID-19. A number of factors inform the geographic risk stratification, including size, geographic distribution and epidemiology of the outbreak. View a risk assessment map.

For up-to-date health notices, visit the CDC and U.S. State Department websites.

Do you find this helpful? Yes No
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President Rudin's Letter :: Coronavirus

Texas A&M University-Commerce President Dr. Mark Rudin has issued multiple statements to the Lion community regarding the university’s response to the COVID-19 pandemic.

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Campus.Health for students

Dear Lion Family,

It is the mission of Texas A&M University-Commerce to provide a safe, healthy and inclusive environment to ensure that every student is given every chance to achieve their academic and professional goals.

The recent COVID-19 pandemic has disrupted the lives of our students in many ways. We realize that, while we continue to offer student health care through the Student Health Center and the Counseling Center, many of our students do not have access to these on-campus services from home.

I am happy to announce that, for the next 12 weeks, A&M-Commerce students will be able to remotely connect with healthcare professionals via Campus.Health, which provides 24/7 medical and mental telehealth care for all students, at no cost!

Whether students are feeling sick or overwhelmed, they will be able to talk to a licensed provider for free from their smartphone or any web-enabled device. Medical providers can diagnose common conditions (cold, flu, sinus infection), and our TalkNow service gives students a safe space to talk about anything at any time (anxiety surrounding COVID-19, relationships, depression). As our students are learning remotely through online classes due to Coronavirus (COVID-19), Campus.Health will complement our on-campus student health services during this stressful time.

Below are a few FAQs about Campus.Health.

Campus.Health FAQs

Who can use Campus.Health?

Any enrolled A&M-Commerce student may use Campus.Health.

Do you find this helpful? Yes No

What services are available?

24/7 medical or immediate therapy (talk to a mental health provider about anything, after-hours or on weekends).

Do you find this helpful? Yes No

I am a current client of the University Counseling Center or Student Health Center, can I still access those services in person?

The Counseling Center and Student Health Center staff is considered an essential service and is currently open and seeing clients.

Do you find this helpful? Yes No

How much does a visit cost?

It’s free! There is no cost to students.

Do you find this helpful? Yes No

How does Campus.Health work?

Go to Campus.Health. From there, students can register with their school leomail address, and then they will be able to log in to begin using services. Students can then choose to have a voice or video call from their smartphone. At checkout, students enter the coupon code that was provided in an email sent to their leomail account.

Do you find this helpful? Yes No

Can Campus.Health diagnose COVID-19?

Campus.Health will virtually assess symptoms and administer frontline care in a contained environment to limit the spread of illness. They will also give recommendations on the need for testing vs. self-isolation, and where to go if testing or further care is needed.

Do you find this helpful? Yes No

Those who are current clients of the Counseling Center have the option to continue your therapy journey either in person or utilize distance counseling. If you are a new client wanting to initiate mental health services, you can schedule an intake appointment by calling the Counseling Center at 903.886.5145. Both intake and future appointments can also be done either face-to-face or by distance counseling. Appropriate precautions will be taken to protect your health and that of our counselors.

For other frequently asked questions, please visit Campus.Health.

Stay healthy, Lions! Sincerely,

Stay Healthy Lions!
Mark Rudin
President
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Chancellor Sharp's Memo :: Coronavirus

Chancellor’s Memo

Texas A&M University System Chancellor John Sharp released a memo this month regarding up-to-date information on the Coronavirus.

The memo urged system institutions to provide up-to-date information regarding the spread of Coronavirus (COVID-19)

“Like all of you, I am monitoring the Coronavirus (COCID-19) outbreak in China and its spread across the globe,” Sharp said in the memo. “Up to now, there have been relatively few cases in the United States. At this time Texas is considered at low risk. We all hope it stays that way.”

He continued: “Nevertheless, our students and their parents, our faculty and our staff are understandably concerned…Everyone associated with the Texas A&M System needs to have easy access to the latest and most accurate information about the COVID-19.”

Sharp asked each system university to post links to the Texas Department of State Health Services webpage regarding the Coronavirus. The latest information on the outbreak can be found at the Texas Department of State Health Services.

The full memo from Chancellor Sharp can be viewed below.

Chancellor’s video on Coronavirus

Dr. Ben Neuman on Coronavirus

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Guidance on travel

Last updated on 03/30/2020

Persons Traveling to Texas from Certain Destinations Should Self Isolate for 14-Days Before Returning to Campus

The guidance below is in addition to the guidance previously provided and is not a replacement for those original instructions.

Every person who enters the State of Texas as the final destination through an airport, from a point of origin or point of last departure in New York, New Jersey, Connecticut, California, Louisiana, Washington, Atlanta, GA, Chicago, IL, Detroit, MI, or Miami, FL, shall be subject to mandatory self-isolation for a period of 14 days from the time of entry into Texas. All road travelers arriving in Texas from any location in Louisiana must also self-isolate for a period of 14 days. This order to self-quarantine shall not apply to people traveling in connection with military service, emergency response, health response, or critical-infrastructure functions, as may be determined by the Texas Division of Emergency Management. (Governor’s Executive Orders GA-12 and GA-11).

Previously Issued Guidance:

As you may be aware, the new United States government travel restrictions are routing travelers from Europe and other Level 3 countries through a specific set of 13 arrival airports in the United States.

As a result of the increased health screening upon arrival at these airports, and as these airports are experiencing long delays and large volumes of traffic clearing customs and health screening, any international traveler arriving at these airports (listed below) – be it coming from a Level 3 or other country – from Saturday March 14 onward will have an increased chance of exposure than other travelers.

Therefore, any faculty, staff and students returning from international travel on or after March 14 and arriving in-country to clear customs at the Boston (BOS), Miami (MIA), New York City (JFK), Chicago (ORD), San Francisco (SFO), Seattle (SEA), Los Angeles (LAX), Atlanta (ATL), Honolulu (HNL), Newark (EWR), Dallas (DFW), Detroit (DTW) or Washington, D.C. (IAD) international airports should consider themselves as having returned from a Level 3 COVID-19 location and self-isolate for 14 days after their arrival before returning to campus.

Residential students who meet the above criteria, who are already on campus will need to return home. For those students who are returning home, they need to notify [email protected]. If there is an inability to return home, student residents should contact [email protected].

Domestic travelers through all airports and international travelers from non-level 3 countries arriving at airports other than those listed are required only to self-monitor at this time.

Travelers should also notify the campus by emailing [email protected]. Self-monitoring and self-isolation explanations can be found on the FAQ website.

Additional guidance and restrictions regarding travel while the outbreak of COVID-19, also known as Coronavirus, continues is below:

  • All domestic and all international travel is to be cancelled.
  • Requests for mission critical domestic travel must be approved by VP level.
  • All students, faculty and staff are strongly encouraged to refrain from all personal international travel until further notice.
  • All business related conferences should be postponed until further notice.
  • Everyone is asked to consider if personal travel plans can be postponed.
  • All students, faculty, and staff currently traveling in all Level 1 or higher risk countries are encouraged to return as soon as can be practically arranged.
  • Students, faculty, and staff are directed to report all business and personal international travel to the university by email at [email protected].
  • Students are required to self-isolate at an off-campus or family residence whenever practical. Students should contact the university if these options are impractical at [email protected].

Travel

Where should I avoid travel?

The CDC provides travel notices and makes recommendations on postponing or canceling travel. These are called travel notices and are based on an assessment of the potential health risks involved with traveling to a certain area. A list of destinations with travel notices is available on the CDC website travel page.

  • Warning Level 3: CDC recommends travelers avoid all nonessential travel to destinations with level 3 travel notices because of the risk of getting COVID-19.
  • Alert Level 2: Because COVID-19 can be more serious in older adults and those with chronic medical conditions, people in these groups should talk to a healthcare provider and consider postponing travel to destinations with level 2 travel notices.
  • Watch Level 1: CDC does not recommend canceling or postponing travel to destinations with level 1 travel notices because the risk of COVID-19 is thought to be low. If you travel, take the following routine precautions:
    • Avoid contact with sick people.
    • Avoid touching your eyes, nose, or mouth with unwashed hands. Clean your hands often by washing them with soap and water for at least 20 seconds or using an alcohol-based hand sanitizer that contains 60%–95% alcohol. Soap and water should be used if hands are visibly dirty.
    • It is especially important to clean hands after going to the bathroom; before eating; and after coughing, sneezing or blowing your nose.
Do you find this helpful? Yes No

What if I return from travel and I am feeling ill?

If you were in a location with a COVID-19 outbreak and have felt sick with fever, a cough or difficulty breathing, within 14 days after you left, you should do the following:

  • Seek medical advice – Call ahead before you go to a doctor’s office or emergency room. Tell them about your recent travel and your symptoms.
  • Avoid contact with others.
  • Do not travel on public transportation while sick.
  • Cover your mouth and nose with a tissue or your sleeve (not your hands) when coughing or sneezing.
  • Wash hands often with soap and water for at least 20 seconds to avoid spreading the virus to others.
  • Wash your hands with soap and water immediately after coughing, sneezing or blowing your nose.
  • If soap and water are not readily available, you can use an alcohol-based hand sanitizer that contains 60 percent to 95 percent alcohol. Always wash hands with soap and water if hands are visibly dirty.
  • Employees must notify their supervisor immediately.
Do you find this helpful? Yes No

What does it mean to self-monitor?

According to the CDC, self-monitoring means people should monitor themselves for fever by taking their temperatures twice a day and remain alert for a cough or difficulty breathing. If you feel feverish or develop measured fever, cough, or difficulty breathing during the self-monitoring period, you should self-isolate, limit contact with others, and seek advice by telephone from a healthcare provider.

Do you find this helpful? Yes No

What does it mean to self-isolate?

If you are not experiencing any symptoms of COVID-19 and are asked to self-isolate after returning from a country listed on the CDC’s COVID-19 travel advisories page as Level 3, you should stay off-campus and remain home.

Do not go to campus including work, residence halls and apartments, classes, athletic events or other social gatherings until 14 days after leaving the Level 3 country in question. Likewise, avoid public places and gatherings in the community.

Please contact your Community Director if you live on campus and will not be returning due to the requirement of self-isolation.

Please follow these guidelines for self-isolation:

  • Report any symptoms of COVID-19 immediately to your medical provider – preferably by calling to get advice and instructions.
  • Stay in your room or apartment. Do not go to work, classes, athletic events, or other social or religious gatherings until 14 days after your return to the United States from the country in question.
  • Limit contact as much as possible. This also means limiting close contact with others including persons living in your residence.
  • Wash your hands with soap and water, or use alcohol-based hand rubs after coughing or sneezing or throwing a used tissue in the garbage.
  • Avoid sharing household items. Do not share drinking glasses, towels, eating utensils, bedding, or any other items until you are no longer asked to self-isolate.
  • Keep your surroundings clean. While the virus is not spread very well from contact with soiled household surfaces, try to clean surfaces that you share with others, such as doorknobs, telephones, and bathroom surfaces (or any other object that you sneeze or cough on), with a standard household disinfectant wipe. Wash your hands after cleaning the area.
  • Monitor yourself for symptoms at least daily including measuring your temperature. Any symptoms of COVID-19 should be reported to your physician. To download the CDC Check and Report Every Day (CARE) Booklet which helps you understand how to self-monitor your health and how to check your symptoms daily visit: https://www.cdc.gov/coronavirus/2019-ncov/downloads/COVID-19_CAREKit_ENG.pdf
  • Cover coughs and sneezes with your upper sleeve or a tissue. Never cough in the direction of someone else.
Do you find this helpful? Yes No

Coronavirus: What should I do if I return to campus from travel?

Students, faculty and staff who travel internationally — whether for personal or university business — are required to notify the university regarding that travel immediately by contacting [email protected]

INTERNATIONAL TRAVEL TO AIRPORTS SPECIFIED: Any faculty, staff and students returning from international travel on or after March 14 and arriving in-country to clear customs at the Boston (BOS), Miami (MIA), New York City (JFK), Chicago (ORD), San Francisco (SFO), Seattle (SEA), Los Angeles (LAX), Atlanta (ATL), Honolulu (HNL), Newark (EWR), Dallas (DFW), Detroit (DTW) or Washington, D.C. (IAD) international airports should consider themselves as having returned from a Level 3 COVID-19 location and self-isolate for 14 days after their arrival before returning to campus.

ALL OTHER TRAVEL: Domestic travelers through all airports and international travelers from non-level 3 countries arriving at airports other than those listed are required only to self-monitor at this time, for development of COVID-19 symptoms.

According the CDC website, self-monitoring includes taking temperatures twice a day and remain alert for cough or difficulty breathing. If you feel feverish or develop measured fever, cough, or difficulty breathing during the self-monitoring period, you should self-isolate, limit contact with others, and seek advice by telephone from a healthcare provider. Employees must notify their supervisor immediately.

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Coronavirus: What countries are at-risk with COVID-19?

The CDC has established geographic risk-stratification criteria for the purpose of issuing travel health notices for countries with COVID-19 transmission and guiding public health management decisions for people with potential travel-related exposures to COVID-19. A number of factors inform the geographic risk stratification, including size, geographic distribution and epidemiology of the outbreak. View a risk assessment map.

For up-to-date health notices, visit the CDC and U.S. State Department websites.

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